11. Recommended by Office of the Chief Information Officer and Chief AI Officer Approval of Amendment No. 5 to Agreement No. 47372B for Customer Information System Support and Upgrade Services with Oracle America, Inc. The Amendment will extend the term by eighteen months for a total term of eleven years and six months, and increase the amount by $15,000,000, for a new not to exceed amount of $131,500,000. Determine item is exempt pursuant to CEQA Guidelines Section 15060(c)(3). City Council approval is required.