11. (Recommended by Chief Administrative Officer) (Approved by General Manager and Chief Engineer)
Approval to Amendment No. 6 to Agreement No. 47789 for Software Maintenance and
Support with TTEC Digital, LLC. The Amendment will extend the term by one year with
two additional one-year options and increase the amount by $4,500,000.
City Council approval is required.
Determine item is exempt pursuant to California Environmental Quality Act (CEQA) Guidelines Section 15060(c)(3).